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Helping charities to make a better society

Secure banking

The CAF Bank website is a secure site. We take all steps to make sure that your personal information stays safe and secure online.

Help and support

For any information call to 03000 123 456

Call 9am-5pm Monday-Friday, excluding English bank holidays.
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Welcome to CAF Bank Online

Please enter your user ID and password to log into CAF Bank Online. If you have forgotten your user ID or password, please click on 'Need help logging in?' and follow the instructions.

Myanmar Earthquake

If you would like to support the relief efforts in Myanmar following the earthquake, then the most immediate and effective way for to give is via UK charities. The Charities Aid Foundation have a list of UK charities running humanitarian appeals to support relief and rescue efforts which you can support through a CAF account or give directly to the charities. Transfers sent directly to Myanmar risk being rerouted or blocked by intermediary banks due to current sanction measures that are in place.

Be aware of fake emails and websites

Criminals use fake emails and fake websites to trick people into giving away passwords, bank details and other personal information. A criminal might send you an email that looks like it comes from us containing a link to a website that looks legitimate, but when you try to log in they can steal your passwords and personal information.

You can often spot fake websites:

  • The site doesn’t display the padlock symbol or ‘https’ in the address bar when you log in.
  • They ask you to do something unusual or unexpected.
  • They are poorly designed and contain typos or bad spelling.
  • They are from suspicious looking email or web addresses.
For tips on how to spot and deal with fake emails, read our how to keep yourself safe in our Security Centre.

Quick links

Always be wary of unsolicited emails or calls asking you to disclose any personal details or card numbers. Keep this information secret. Be wary of disclosing any personal information to someone you don't know. CAF Bank and the police would never contact you to ask you to disclose your PIN or full password. If you think you may have accidentally disclosed any confidential information please contact us on 03000 123 456.

CAF Charities Aid Foundation

CAF Bank Limited is a subsidiary of the Charities Aid Foundation (registered charity number 268369).

Address:
CAF Bank Limited
25 Kings Hill Avenue
Kings Hill,
West Malling,
Kent ME19 4JQ

cafbank@cafonline.org

CAF Bank Limited company registration number 1837656 (England and Wales). CAF Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN 204451).

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