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The CAF Bank website is a secure site. We take all steps to make sure that your personal information stays safe and secure online.
Please enter your user ID and password to log into CAF Bank Online. If you have forgotten your user ID or password, please click on 'Need help logging in?' and follow the instructions.
Please see our Help and FAQ’s sections
If you need further assistance please call our customer services team on: 03000 123 456 (9am-5pm Monday-Friday excluding English bank holidays)
In the first instance please contact your primary user/administrator. Please see our Help and FAQ’s section
Due to scheduled maintenance work CAF Bank Online may experience service interruption between 11:00pm on Friday 16th May and 2:00am on Saturday 17th May
We will endeavour to keep you updated. We apologise for any inconvenience caused.
Please contact us on 03000 123 456 Monday to Friday 9am-5pm, excluding English bank holidays, if you require any assistance.
If you would like to support the relief efforts in Myanmar following the earthquake, then the most immediate and effective way for to give is via UK charities. The Charities Aid Foundation have a list of UK charities running humanitarian appeals to support relief and rescue efforts which you can support through a CAF account or give directly to the charities. Transfers sent directly to Myanmar risk being rerouted or blocked by intermediary banks due to current sanction measures that are in place.
We’re currently experiencing a delay with generating todays Bank Statements. We’re sorry for any inconvenience and are working hard to rectify the issue. Please check back later.
Transactions are still available to view via online banking.
Due to essential maintenance work CAF Bank Online may experience service interruptions between 6:30 and 15:00 on Saturday 17th August 2024.
Due to higher-than-normal volumes, we are experiencing delays to some pieces of work. We are completing most requests within four weeks of receipt and account opening within six weeks.
We are open as usual Monday to Friday 9am-5pm except for the bank holidays, so we'll be closed 25-26 December 2023 and 1 January 2024.
Due to scheduled maintenance work CAF Bank Online will be unavailable between 6:30am and 7:30am on Thursday 14th March 2024.
In the future, CAF Bank will be sending you important information relating to your online banking service via email.
After logging into online banking, simply click on "My Details" and check that your email address is correct and up to date.
Criminals use fake emails and fake websites to trick people into giving away passwords, bank details and other personal information. A criminal might send you an email that looks like it comes from us containing a link to a website that looks legitimate, but when you try to log in they can steal your passwords and personal information.
You can often spot fake websites:
CAF Bank Limited company registration number 1837656 (England and Wales). CAF Bank Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (FRN 204451). Version: 10.24.12.0003